Who Is PeterJones.com?
www.peterjones.com (together with any successor or replacement URL, the “Website”) is a website operated by Peter Jones TV Limited a company registered in England and Wales under company number 04946990 with registered office at Network House, Third Avenue, Globe Park, Marlow, Buckinghamshire, United Kingdom, SL7 1EY (“PJTV”).
This policy sets out when and how PJTV will use your personal information. Please keep in mind that if you follow a link to any other websites via the Website, those other sites’ privacy policies will apply to how they use your personal information.
How does PJTV use your data?
Make a Purchase
When you make a purchase from the Website, PJTV will use your personal information to complete your purchase. The details PJTV collects from you will include your name, address, email address, phone number and payment details.
If you choose to create an account when using the Website, PJTV uses the same information you provided to make a purchase to create your online account. PJTV relies on your consent to do this, which you can withdraw at any time.
To complete your purchase, PJTV will share your personal information with its subcontractors who are involved in the purchase process (e.g. payment providers, credit reference agencies who PJTV use to assess fraud, credit and/or security risks, and fulfilment and delivery service providers). PJTV needs to process your personal information in this way to enter and perform the contract for your purchase.
When you contact PJTV, PJTV will use your personal information (your name, contact details and the other details you provide) in order to assist you with your enquiry. PJTV relies on your consent to use your personal information in this way, which you can withdraw at any time.
If you do not provide PJTV with the personal information it requests from you for the purposes of PJTV dealing with your customer service enquiry, PJTV may not be able to fully assist you with your enquiry.
If you have opted in to receive marketing communications from PJTV/the Website, PJTV will use your personal information (such as your name and email address) to provide you with marketing communications in line with the preferences you selected when you opted in.
PJTV relies upon your consent to contact you for marketing purposes. You can withdraw your consent by following the opt-out/unsubscribe links on any marketing message that PJTV sends to you. If in doubt, you can contact PJTV at firstname.lastname@example.org at any time.
If you opt-out/unsubscribe from receiving marketing communications, you will stop receiving marketing communications from PJTV as soon as PJTV has processed your request and, in any event, within 28 days of your unsubscribe request.
Data transfer on sale of PJTV’s Website/business
Compliance with legal obligations
PJTV may need to share your personal information where it is under a legal obligation to disclose or share it.
Where is your data stored?
All information you provide to PJTV is stored on secure servers (or those of its data storage partners) in locations within the EU.
How long does PJTV retain your data for?
PJTV will only store, use and process your personal information for as long as it can in accordance with applicable laws.
What are your rights under Data Protection Laws?
Under certain circumstances you have the right to object to how PJTV uses your personal information under applicable data protection laws. Your other rights include:
- Right of access
You are entitled to receive confirmation of the personal information belonging to you that PJTV is processing together with details of PJTV’s use of that personal information.
You also have the right to have access to a copy of the personal information belonging to you which PJTV is using.
- Right to rectification
You have the right to require PJTV to rectify any inaccurate personal information it holds about you. You also have the right to complete any incomplete personal information that PJTV holds about you by providing relevant additional supplementary information.
- Right to restriction
You can restrict PJTV’s processing of your personal information where:
- You think PJTV holds inaccurate personal information about you;
- PJTV’s handling of your personal information is in breach of applicable law, but you do not want PJTV to delete it;
- PJTV no longer needs to process your personal information, but you want PJTV to keep it for legal reasons; or
- Where PJTV is handling your personal information because it has a legitimate interest and you are in the process of objecting to such use of your personal information.
Where you exercise your right to restrict PJTV from using your personal information, PJTV will then only process your personal information pursuant to its legitimate interests and where you otherwise consent to such processing.
- Right to data portability
You have the right to receive a copy of the personal information PJTV holds about you in a structured, standard machine-readable format and to send this to another organisation controlling your personal information.
- Right to erasure
You have the right to require PJTV to erase your personal information which it is handling in the following circumstances:
- Where PJTV no longer needs to use your personal information for the reasons it told you it collected it for;
- Where PJTV needs your consent to use your personal information and you have withdrawn your consent;
- When you object to PJTV’s use of your personal information and PJTV has no legitimate interest to carry on handling your personal information;
- If PJTV’S handling of your personal information is in breach of applicable laws;
- When PJTV must erase your personal information to comply with a law it is subject to.
Right to complain
You have the right to lodge a complaint in relation to PJTV’s use of your personal data with the Information Commissioner’s Office, the supervisory authority for data protection issues in England and Wales.
You will not have to pay a fee to exercise these rights.
PJTV may charge a reasonable fee if a request you make pursuant to these rights is unfounded, repetitive or excessive. Alternatively, PJTV may refuse to comply with your request in these circumstances.
PJTV may need to request specific information from you to help confirm your identity and confirm your eligibility to exercise your rights in connection with your personal information. This is a security measure to ensure that your personal information is not disclosed to anyone who has no right to receive it. PJTV may also contact you to ask you for further information in relation to your request, to speed up PJTV’s response.
How to contact PJTV
Privacy law is often complicated, and whether these rights are available to you sometimes depends on the types of data PJTV is handling about you. If you would like to exercise any of these rights, please contact PJTV at email@example.com.